Industry-Specific Expertise

Our partnership with SIBs has been remarkably successful. They provide high quality service, and their operations leaders are a pleasure to work with. They are prompt, flexible, and always looking to accommodate their client's needs. A solution-oriented team committed to delivering great results. I would happily recommend SIBs to others. They are a committed and valued partner!

We have worked with the call center for over 2 years, and it was a first for our office after being open for over 23 years.  Our patients have adapted well and are getting most of their questions answered by the agents. From leadership to agents, they are easy to work with, pleasant on the phones, and are willing to adjust to our schedules on a moment notice.  I would highly recommend them to anyone needing a call service.

The SIBS team has been instrumental in our ability to scale while consistently maintaining high-quality standards. Their unwavering dedication to resolving challenges and maintaining open communication is truly exceptional. Having experienced several other outsourcing solutions, I can confidently and wholeheartedly recommend Amiee and her SIBS team without hesitation.

I would 100% recommend SiBs services, although secretly I want to keep SiBs all to myself, haha. It has been such a pleasure working alongside SiBs for the last 5/6 years and hope there are many more to come. I really wouldn’t have been able to take chat in the direction I am, without SiBs unwavering support and dedication.